Terms & Conditions

Our sales are exclusively governed by the general terms and conditions below, which the purchasers declare they accept simply by placing an order with us. Deviations from these general terms and conditions are only possible by means of an express written agreement between the two parties. Our clients’ terms and conditions shall not apply in any circumstances.

Article 1. Tenders – Sub-confirmations

Our tenders and sub-confirmations are only valid for 5 days unless we opt still to carry them out.

Article 2. Prices

Our prices offers, which are recorded in our catalogues, price lists and on our website, as well as the prices and offers notified by our representatives, agents and clerks are not binding on us unless they are confirmed expressly and in writing by us, given that all orders are subject to acceptance by us. In the event of special productions or extended orders, and this because of the uncertainty of raw material prices, the wages and the changes that can occur between the placing of the order and its completion, our prices are stated as a guide only and are not binding on us. The prices may be increased or lowered by preceding report to take account of the changes that have taken place. Furthermore, any alteration of the content of an order, made after that order has been confirmed by us, allows us to amend the prices to it. For each order we can require a non-refundable advance of a minimum 30% of the total value of the invoice, before proceeding to perform the agreement. Where the purchaser cancels the contract, we can retain the advance as compensation for costs already incurred.

Article 3. Images

All images, drawings, technical data, dimensions, colours etc., included in our website, catalogues and pricelists apply only as estimates and cannot give cause for any damages or cancellation of the contract by the purchaser.

Article 4. Returns

Returns of goods will not be accepted, save for prior agreement in writing by us. This agreement is in no way an admission of liability. Goods are always returned at the purchaser’s expense. No guarantee against leaks is given on rear lights and headlights. If the complaints in warranty matters are found to be admissible and justified, our liability is limited in all respects to the repair, if this is technically feasible and not disproportionate in terms of the selling price and/or seriousness of the defect, or otherwise to a maximum of the replacement if the goods supplied with exclusion of all other compensation for direct or indirect damage, including damage to persons or the property of the purchaser or third parties. If there is no possibility of repair or mediation, we can proceed to reduce the price or cancel the sale, which cannot occur in the event of a defect of slight significance. Our mediation in warranty matters shall not be able to exceed the selling price of the goods and, in the event of a repayment to the purchaser, account will be taken of the use that the purchaser may have had of the sold good before the defect came to light. The goods will only be exchanged or taken back, after we have expressly agreed to this, in the original and undamaged packaging. The purchaser shall ensure that the goods to be returned are solidly packed and protected from the risk of damage during transport. Goods already fitted, adapted and or damaged shall not be considered for warranty, exchange, return or repayment. The warranty is excluded if the discovered defect is the result of faulty or bad maintenance, of a faulty use or more generally of a fault committed by the purchaser or a person for whom the purchaser is liable, even if this fault is in conjunction with a fault in the sold good. Any repayment to the purchaser for any reason whatever shall only take the form of a voucher to be used at Royal Tuning